Everything people ask before they launch.
Grouped by topic. If yours isn't here, a launch specialist answers within one business day.
Getting started
Direct Selling as a Service: subscribe, choose a compensation plan, brand it, and launch a hosted MLM / direct-selling platform on your own domain.
The workspace is live in seconds. Most companies configure their plan, products and branding and go live within 24 hours.
No. Plans, ranks, products and branding are configuration. Developers are only needed if you build on the API.
Yes, 14 days on Launch and Growth with no card required.
Yes. Preset admin and member demos are available for the main plans at /demo.
Plans
16: Binary, Unilevel, Matrix, Generation, Board, Monoline, Stair-Step Breakaway, Hybrid, Party Plan, Australian Binary, Spillover Binary, Auto-Pool, Repurchase, Affiliate, Investment/ROI and Gift (last two gated by compliance review).
Yes. Plans are versioned; you can edit percentages and caps, or switch plans with a migration run.
Yes, on Growth and above: combine two or three engines on the same genealogy.
Most are configurable. Truly custom logic is delivered through Custom Plan Engineering.
You define rank criteria (PV, GV, legs, active members); the engine promotes and demotes automatically each cycle.
Pricing & billing
Launch $99/mo, Growth $299/mo, Enterprise custom. Yearly billing saves 20%. A 1% fee applies to member payouts.
Any active distributor account. Customers (retail buyers) are unlimited and free.
Yes, upgrade instantly or downgrade at renewal.
No setup fee. Optional services (migration on Launch, custom plans, apps) are priced separately.
Card via Stripe; bank transfer on yearly Enterprise.
White-label & domains
Yes, from Growth: add one CNAME and we issue SSL automatically.
On Growth and above, no. Portal, emails, PDFs and apps carry your brand.
Yes, through the theme editor; advanced CSS on Enterprise.
Each distributor's site lives under your domain, for example yourbrand.com/u/priya.
Payments & payouts
Stripe, Razorpay, PayPal, PayU, Coinbase Commerce, USDT (TRC20/ERC20) and bank transfer files.
From the e-wallet to a saved bank, PayPal or crypto address, subject to KYC and your minimums.
Yes, holds for refund windows, compliance review or rank requirements.
Yes, 40+ currencies with per-region pricing and FX rules.
Compliance
Product-based direct selling is legal in most countries with specific rules. Recruitment-only or investment schemes are not. You are responsible for your plan's legality; DIRSL provides guardrails.
They are illegal in many jurisdictions. We require documentation and a compliance review before enabling them.
Yes, templates are built in and shown on enrollment and replicated sites.
Optional on Launch, recommended on all tiers, and required for automated payouts.
Migration
Yes, from any system: members, genealogy, wallets, ranks, orders and commission history.
Free on Growth and above; $499 on Launch.
No. We run a staging import, reconcile, then cut over with a final delta import.
Support
Email on Launch, priority chat + email on Growth, dedicated manager with phone on Enterprise.
99.9% on all tiers, with credits on Enterprise.
Yes, included on Growth and above.
Cloud regions in the US, EU and India; Enterprise can choose a region.
Your network starts tomorrow.
Create your workspace, pick a plan and invite your first distributors. If you're not live in 24 hours, your first month is free.